Privacy policy.

Updated September 2023

At Wocstar Capital LLC. (“us”, “we”, “our” or the “Company”) we value your privacy and the importance of safeguarding your data. This Privacy Policy ("Privacy Policy") describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, "Personal Data" refers to any information that on its own, or in combination with other available information, can distinguish an individual.

We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the applicable provincial legislations

  • the EU's General Protection Data Regulation (GDPR)

  • California's Consumer Protection Act (CCPA) and California Online Privacy Protection Act (CalOPPA)

Topics Covered

  • Scope and processing

  • Data We Collect

  • Cookie Policy

  • Retention and Deletion

  • Children’s Privacy

  • Your Rights to Your Personal Data

  • Changes

  • Complaints

  • Contact Us

1. Scope

This policy applies to the Wocstar Capital LLC websites and domains.

This Policy does not apply to third-party applications, websites, products, services, or platforms that may be accessed through (non-Wocstar Capital LLC ) links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any personal data that you provide to these websites will be governed by the third party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

Processing Activities

This Privacy Policy applies when you interact with us by doing any of the following:

  • Make use of our application and services as an authorized user

  • Visit any of our websites that link to this Privacy Statement

  • Receive any communication from us including newsletters, emails, calls, or texts

2. Data We Collect

Data You Provide

When you contact us or inquire about our programs and activities or attempt to contact us or inquire about our programs and activities, we collect personal data as part of your inquiry, such as:

Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history, (collectively, “Account Information”).

User Content: We collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services (“Content”). 

Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send (“Communication Information”).

Social Media Information: We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube and LinkedIn. When you interact with our social media pages, we will collect Personal Information that you elect to provide to us, such as your contact details (collectively, “Social Information”). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.

 Our Company collects your data so that we can:

  • Provide, administer, maintain and/or analyze the Services;

  • Improve our Services and conduct research;

  • Communicate with you;

  • Develop new programs and services;

  • Prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our IT systems, architecture, and networks; and

  • To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

This data can include:

  • Information such as your name, email address, and phone number

  • Business profile information such as your name of business, sector, team, product information, company video

We additionally collect the following personal data:

  • Financial Information 

  • Location Data

If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Privacy Statement. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the Contact Us section below.

Device and Usage Data

When you visit a Wocstar Capital LLC website, we automatically collect and store information about your visit using browser cookies (files that are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies, or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Data we collect from third parties

We may receive your personal data from third parties such as companies subscribing to Wocstar Capital LLC services, partners, and other sources. This information is not collected by us but by a third party and is subject to the relevant third party’s own separate privacy and data collection policies. We do not have any control or input on how your personal data is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions you should first contact the relevant third party for further information about your personal data. Where that third party is unresponsive to your rights, you may contact Wocstar Capital LLC (contact details below) and we can assist you.

Our websites and services may contain links to other websites, applications, and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to better understand those third parties’ privacy practices.

Purpose and Legal Basis for the Processing of Personal Data

We collect and use personal data about you with your consent to provide, maintain, and develop our products and services and understand how to improve them.

These purposes include:

  • To deliver your product or service

    • To fulfill orders including electronic and non-electronic shipment

  • Building a Safe and Secure Environment

    • To Verify or authenticate your identity; and

    • Investigate and prevent security incidents such as breaches, attacks and hacks.

  • Providing, Developing, and Improving our Products and Services

    • Deliver, maintain, debug and improve our products and services

    • Enable you to access Wocstar Capital LLC services 

  • Provide you with technical and customer support.

Where we process your personal data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and maintain our relationship with you and to protect our business for example against fraud. Consent will be required to initiate services with you. New consent will be required If any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.

Sharing and Disclosure

We will share your personal data with third parties only in the ways set out in this Policy or set out at the point when the personal data is collected.

We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here:

You can also opt out of Google Analytics here:

Legal Requirement

We may use or disclose your personal data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.

Service Providers and Other Third Parties

Our Company website contains links to other websites. We may use a third-party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. Service providers may be within or located outside the EEA. We may share your personal data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services. The 

3. Cookie policy

What Are Cookies?

A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How We Use Cookies

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

Types Of Cookies We Use

There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used.

Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

4. Retention & Deletion

We will only retain your personal data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need personal data, we will remove it from our systems and/or take steps to anonymize it.

5. Children's Privacy

Wocstar Capital LLC does not knowingly collect personal data from children under the age of 13 years. If you have reason to believe that a child under the age of 13 has provided personal data to Wocstar Capital LLC, please email us at info@wocstar.com. We will investigate any notification and if appropriate, delete the personal data from our systems. If you are 13 or older, but under 18, you must have consent from your parent or guardian to use our Services.

6. Your Rights to Your Personal Data

Withdrawing Consent

If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge, such as when you wish to unsubscribe from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page.

Verification

In order to protect your Personal Information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will not be able to honor your request.

How to Exercise Your Rights

Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. Individuals in the EEA, the UK, and across the globe may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:

  • Access your Personal Information and information relating to how it is processed.

  • Delete your Personal Information from our records.

  • Rectify or update your Personal Information.

  • Transfer your Personal Information to a third party (right to data portability).

  • Restrict how we process your Personal Information.

  • Withdraw your consent—where we rely on consent as the legal basis for processing at any time. 

  • Object to how we process your Personal Information.

  • Lodge a complaint with your local data protection authority.

7. Changes

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in September 2023.

8. Complaints

If you have a complaint about this Policy or any element of your personal information that we hold then please contact us below. If you are not satisfied, then you have the right to lodge a complaint with the local data protection authority.

If you are based in the EEA, please visit this website (http://ec.europa.eu/newsroom/article29/document.cfm?action=display&doc_id=50061) for a list of local data protection authorities.

9. Contact Us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. We've made the process simple:

Email Wocstar Capital LLC at: info@wocstar.com